Autofill does not work in apps

Hi @natfunknoodle, thanks for writing in. I'm really sorry to hear about the filling issue on your S8!

If you've sent an email message to our support team, let's continue the conversation there to avoid duplicating our conversation. If you've sent us a message but haven't received a reply, please let me know! If you haven't emailed in, I'd like to ask you to send a message to support@1password.com so we can help dig into this further. Thanks again!

Hi @1P_Timothy thanks for the reply! I did reach out to support and I am just in the process of taking screen videos on my phone of the issues I am having. Thank you so much for answering me. Take care!

Thanks @natfunknoodle! It's much appreciated.

Hello 1P support team,
I am using Android App 1P 8.9.3 on Xiaomi Mi 9T (Android v 11 RKQ1.200826.002).
Despite turning background windows on in app properties, autofill does not work.
Can you please assist ?
Thanks.
David.

Ever since the upgrade to 1P 8 the ability to autofill on my Android has been horribly unreliable. The inability to consistently use autofill on apps is what caused me to make the change from LastPass and now here we are with 1Password going through the same thing..

Samsung Galaxy S21 Ultra - Android 12
1Password - 8.9.3

Hi @David_FR06, @DaGingaNinja thanks for letting us know you're running into filling issues. I'm very sorry for the trouble.

I'd like to ask you to reach out to us directly via email at support@1password.com so we can help investigate further. Please include a brief description of the issue.

After emailing in, you'll receive a reply from BitBot, our automated responder, with a Support ID that looks something like [#ABC-12345-678]. You can post that here so I can help make sure your message gets to the right place. If you've already contacted us via email, lets continue the conversation there. Thanks again!