Autofill does not work on app.trulyfinancial.com

Forum|Forum|4 years ago
October 14, 2021
3 replies
34 views

Autofill does not work on https://app.trulyfinancial.com/payments , Looks like 1password is not attaching itself to the input fields at all.

I tested on Chrome and Firefox, gott the same result. I used the "collect page structure" feature, it shows that 1password considers these fields as hidden. They are perfectly visible and are working manually just fine.

1Password Version: 8.2.2
Extension Version: 2.1.3
OS Version: macOS 11.6

Browser Extension

A

Anonymous

Hi @haimg!

Can you please send us the page details at mailto:support+x@1password.com, so our developers can take a look too?

After you have sent the email, please post the ticket number you received so we can locate your message and connect it with this forum discussion.

Looking forward to your message!

A

Anonymous

This was resolved by Truly Financial in their HTML, so no action is required by 1Password and now everything works great. Please delete this thread, if possible. Here's the ticket number for reference: WDJ-49163-632

A

Anonymous

Thank you for the update @haimg, that is good to hear. I will leave the thread here in case someone else has the same question :+1:

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