Autofill freeze after unlock

@mackid1993

It looks like there was a couple of ways to get yourself into this situation and one of the latest releases (yesterday) should have helped. There are a couple of edge cases that continue to be worked on. Stay vigilant and let us know if you happen to experience the issue again.

get yourself into this situation

That seems to suggest that wiping the app and fresh installing should solve it. Are there any ways one can get back into the broken state that are easy to do, or are they things like "upgrade the OS" or "migrate the app data from an old phone"?

So far 8.10.36 is working well for me, but if the issue cross up again, is a hard reinstall a fairly durable solution?

@Endlessly

No, there are no sure fire ways to get yourself into the situation that I am aware of. Apologies, I had gone off of a comment in our tracker that seems to mention two similar paths which may or may not be related. The current resolution the team issued may help. We're awaiting any feedback you and the other may have.

You can certainly reinstall if needed. Just take appropriate precautions and ensure you have your Secret Key and know your password. I would recommend continuing the conversation with the technical team if any issues are encountered. They may need new logs from you.

Just to let everyone who was encountering this issue know, the fix for this issue was released in the latest update to the 1Password for Android app, as mentioned in the release notes on the following link - https://releases.1password.com/android/8.10/#1password-for-android-8.10.36

Thanks,
-- Brendan

For me android app freezes after just touching the search bar. I have Samsung and Motorola phones running on Android 14. Both apps have these issues for last 2 weeks. I am on 1Password version 8.10.36