Autofill in Edge with 1password browser extension not working anymore

Question

I use Windows 11 with Edge Version 112.0.1722.64 (Officiële build) (64-bits) and 1Password in the browser 2.10.0. I have 1password, version 7.9.833. I use 1password several years now. When I use the shortcut CTRL + \ 1password pops up, but does not autofill the username and password anymore. How can I fix this?

1Password Version: 7.9.833
Extension Version: 2.10.0
OS Version: Windows 11 professional
Browser:_ Edge

1Password Version: 7.9.833
Extension Version: 2.10.0
OS Version: Windows 11 professional
Browser:_ Edge

1P_David · Answer

Hi Former Member, thanks for reaching out!

With 1Password 8 now being our flagship product, 1Password 7 is no longer supported. I recommend upgrading to 1Password 8 so you can continue to receive support as well as access the latest features and security updates. Before moving forward with upgrading, can you confirm if you're seeing a Primary vault when you open 1Password 7? Additionally, do you have an existing 1Password membership? If so, are you able to sign in on 1Password.com and see all your data?

I look forward to hearing from you and assisting you further!

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