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Autofill intermittently broken - Honda Finance

Forum|Forum|1 year ago
July 4, 2025
5 replies
111 views

Autofill only works occasionally with login.honda.com. I'm using Safari 18.5 with the latest stable build of 1Password (1Password for Mac 8.10.82 (81082029)) on MacOS 15.5. This used to flawlessly. I also see issues with autofill in general; it works sometimes after a period of trying and sometimes it doesn't. For example, this support site only worked after I tried multiple times. Why is this so unstable and unreliable?

Best answer by Trevor_1P

Hi @sffil,

Thank you for confirming that. Based on what you've described, you're experiencing a known issue that appeared in Safari 18.4 and also made its way into Safari 18.5. Apple is currently testing a fix for the issue in Safari Technology Preview, so hopefully that fix will make it into a future update of Safari. In the meantime, the best workaround for when you experience the issue is to duplicate the tab.

- Trevor

#36808

Trevor_1P

1Password Employee

Hi @sffil,

I've tested things on my end and was able to successfully fill details on login.honda.com in Safari, though I did need to click into the password field to get it to fill.

With that said, I understand the issue is intermittent for you and occurs on other websites as well. To help me better understand what may be occurring, could you elaborate on what you're experiencing when autofill isn't working? For instance, are you clicking a suggested Login and it's not filling, or are you not seeing any suggestions at all? Does restarting Safari resolve the issue, or does it persist?

Looking forward to your reply.

- Trevor

S

sffilAuthor

Hi Trevor,

It's intermittent but when I click the 1Password icon to autofill, it sometimes doesn't open at all. I need to open the 1Password app and then copy/paste. That said, it works sometimes. I tried just now and it worked for me without issue.

Phil

Trevor_1P

1Password Employee

Hi @sffil,

Thanks for the additional details. To help me better understand your setup and determine what may be causing the issue, I'd like to ask a couple more questions:

When the issue occurs, does opening the website in a new tab (right click the tab and select duplicate tab) get things working again?
Do you make use of multiple profiles in Safari, or the pinned tab feature?

Looking forward to your reply.

- Trevor

S

sffilAuthor

Hi Trevor,

I was just able to reproduce the issue. Yes, duplicating the tab by right click/duplicate fixes the issue and I can login via 1Password. While Safari does have multiple profiles, I only use one. I do not use the pinned tab feature. Thanks.

Phil

Trevor_1PAnswer

1Password Employee

Hi @sffil,

Thank you for confirming that. Based on what you've described, you're experiencing a known issue that appeared in Safari 18.4 and also made its way into Safari 18.5. Apple is currently testing a fix for the issue in Safari Technology Preview, so hopefully that fix will make it into a future update of Safari. In the meantime, the best workaround for when you experience the issue is to duplicate the tab.

- Trevor

#36808

S

sffilAuthor

Thanks Trevor. I'll test this again in the next version of Safari.

Trevor_1P

1Password Employee

Hi @sffil,

You're very welcome!

- Trevor

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