autofill not quite working on www.ippayments.com.au

Question

Hi team

on the payment page for https://www.ippayments.com.au/access/index.aspx the details are not being entered correctly

in the Name field it is putting the first part of my credit card and the card number field is getting the remaining characters

Is this something you're aware of please?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: MacOS
Referrer: forum-search:https://1password.community/search?Search=autofill%20not%20quite%20working%20on%20www.ippayments.com.au

Anonymous · Answer

Hey @damien1

Thanks for reaching out to us here. 🙂

I'm unable to access the site using the link you've provided, so I was wondering if you could grab a couple things for me:

The page structure of the page you're seeing the filling issue on.
A screenshot of the page where the issue occurring (just leave the page blank in your screenshot).

Here's how to get the page structure:

Navigate to the site.
Right click the 1Password icon in your browser's toolbar.
Click Help and choose Collect Page Structure.
1Password will save a .json file to your "Downloads" folder.
Share the text from .json file to your next reply.

There's not a way to attach a screenshot or text file directly to your reply. However, you can link to the screenshot and paste the text, or you can email those to us at mailto:support+forum@1Password.com.

With your email please include:

A link to this thread: https://1password.community/discussion/129057/autofill-not-quite-working-on-www-ippayments-com-au#latest
Your forum username: damien1

If you send the email, you should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!

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