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November 20, 2023
Question

Autofill not working in some website login screen

  • November 20, 2023
  • 3 replies
  • 122 views

Hi, the auto fill on the following page does not work - https://www.royalcaribbean.com/

Any ideas how to fix this? I have tried using Edge, chrome on Windows 11 and Safari on Mac


1Password Version: Not Provided
Extension Version: 2.17.1
OS Version: windows 11 and Mac OS
Browser: Edge, Chrome

3 replies

steph_giles
1Password Employee
November 22, 2023

Hey @surejnz,

The sign in form on the Royal Caribbean website is built in a way that is making it difficult for 1Password to detect the fields. However, our team have been working hard on a fix which will be available in a future update.

In the meantime, I recommend either copy and pasting your credentials to the field as you have been.

I'm sorry for the disruption to your workflow, let us know if there is anything else we can help with at all.

ref: dev/core/core#2900

November 22, 2023

Thank you @steph_giles

1P_Dave
1Password Employee
November 22, 2023

Thank you again for reporting the issue. 🙂

-Dave