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December 31, 2023
Question

Autofill not working on https://mycitizenservices.org/#/login

  • December 31, 2023
  • 3 replies
  • 67 views

Auto-fill is not working on this site. Using CMD + \ I can fill login, but that does not work for password. Any help is appreciated.


1Password Version: 8.10.23
Extension Version: 2.18.2
OS Version: macOS 14.2.1
Browser: Safari

3 replies

steph_giles
1Password Employee
January 3, 2024

Hey @timbo2,

I have done some testing on this page and you're right, 1Password is having a hard time filling the fields when using Safari.

I have filed an issue with our development team to see if we can improve the behaviour on this page in a future update. In the meantime I found I was able to fill as expected when using Chrome or alternatively I would suggest clicking on the 1Password icon in your browser toolbar and drag and dropping your password to the field.

I'm sorry for the disruption to your workflow, let us know if there's anything else we can help with at all.

ref: dev/core/core#26904

timbo2Author
January 3, 2024

Thanks!

steph_giles
1Password Employee
January 3, 2024

You're welcome @timbo2, let us know if you have any further questions.