Question

Autofill username and password does not work on specific database site

Forum|Forum|2 years ago
July 11, 2024
3 replies
40 views

Hi,
when attempting log-In to our database (by Orange Logic) I do experience the following problem: The extension recognises the page, the login info gets pasted in and immediately vanishes before I can click "Sign In". Also the " auto-sign-in" does not function. This exists in Safari, Firefox or Chrome. Once I disable 1password but use the browser based password storage and fill-in feature, it does work. Can you have look at the site and let me know if this is site specific, and if there is anything I can do, besides switching to a browser-native password auto-fill? The site is: https://pro.magnumphotos.com

1Password Version: 8.10.36
Extension Version: 2.25.1
OS Version: macOS 13.6.7
Browser: Firefox, Chrome, Safari

Browser Extension

1P_Tommy

1Password Employee

@peerolaf12

I see the that the username is filled and the password is filled and then it's blanked out. Dragging and dropping from the login in 1Password in the browser does fill the password field and it is not blanked. Give that a try and see if it helps. I can file a bug report to see if there is anything the team can do to prevent this.

Thanks for the report.

ref: dev/core/core#31171

P

peerolaf12Author

Hello again, @1P_Tommy: Ok -- great - that drag and drop works. Thanks for pointing that out. At least I can now disable the password manager in my browser again, since both of them (1password/browser) working parallel creates conflicts. (Especially with my banking site.) I would appreciate filing a report and the team could look into this to function like the other pages - but for now this work around helps!

1P_Tommy

1Password Employee

You're welcome. I just filed that bug report on your behalf. :) Hopefully, we'll be able to help.

Sign up

1Password employees: Sign in with SSO

Login to the community

1Password employees: Sign in with SSO