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nullx8
March 11, 2024
Question

Bank website not fills password

  • March 11, 2024
  • 1 reply
  • 79 views

hello for some reason the browser plugin does not fill the password on https://kbiz.kasikornbank.com/authen/


1Password Version: Mac 8.10.27
Extension Version: 2.21.0
OS Version: ISX 13.6.4
Browser: Opera 107.0.5045.60

1 reply

1Password Employee
March 15, 2024

Hello @nullx8, thank you for reaching out.

I've done some testing on my end and have been able to recreate the same behaviour. I've reviewed this website's page structure and noticed that the password field is labelled as "text" instead of "password" in the website's code, which is why 1Password is having trouble with Autofill for this specific field.

To Autofill on this website, we can add a custom text field to the Login item. Here's how:

  1. Open and unlock 1Password.
  2. Locate your Login item and click "Edit".
  3. Click "+ add more" and select "text" and change the "text" title to "password" then enter your password below it.
  4. Click "Save".

After that, navigate back to the website and Autofill the Login item.

I hope that helps. Let me know if you have any questions along the way.

-Evon