Question

Being asked for 2FA constantly since new phone

Forum|Forum|8 months ago
October 11, 2025
2 replies
155 views

Anyone else has this issue? 1Password asks me to re-enter my 1PWD account 2FA constantly since changing phone. Removing / Re-installing did nothing.

Support is rather useless. They had me turn on/off 2FA on my account, so now it’s also doing it on my iPad and Mac.

1P_Dave

1Password Employee

Hello @WKO8292! 👋

I'm sorry that you're being continually prompted for your 2FA one-time password when using 1Password. I see that you have a support ticket open with our team and my colleague is currently reviewing the new diagnostics report that you sent in. They'll send you an email as soon as possible.

Please continue the conversation in the email ticket and my colleagues will be able to help further.

-Dave

F

fok

I have the same issue after switching iPhones. Is there a solution?

W

WKO8292Author

Do you have two accounts ? It mostly work now for me. Not sure if it’s actually a fix or “luck” as I never heard back from 1P. They acknowledged the issue but had no ETA for a fix and that was a month ago….

F

fok

Thanks for the information. I actually have two accounts: A business account (which regularly asks for a reauth via single sign-on which is expected and my employer's policy) and a personal account which has 2FA enabled since 1Password added that feature.

Before switching to the new iPhone I only needed 2FA for my personal acocunt when adding the account for the first time on a new device. This time 1Password has already asked me a couple of times after migrating. Not every day though, just at random times.

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