Biometric android 13

Hi @AlmoEnd, thanks for writing in.

On the majority of Android devices, the security implementation of Face unlock does not meet 1Password's requirements to unlock with facial biometry. Face unlock on most Android devices is considered Class 2 or below meaning the scanner could be tricked or "spoofed" by a photo or video. Due to this, Face unlock is not typically available with 1Password for Android. Hopefully we'll see more secure implementations of Face unlock on Android devices in the future.

To help reduce the frequency your password is required I would suggest changing the Auto-Lock frequency and setting 1Password to "Keep open". It sounds like you've already set an Auto-Lock time. You can set 1Password to "Keep open" with these steps:
1. Open 1Password.
2. Open the Recents menu on your device (swipe up or tap |||).
3. Tap the 1Password icon above the 1Password window.
4. Tap "Keep Open".

With an Auto-Lock time set, 1Password will stay unlocked until that time passes, the device is restarted or 1Password is manually locked. The "Keep open" setting helps prevent battery optimization or other system features from closing 1Password in the background. Let us know if that helps!

I'm sure it will help if I can figure out how to do it. On my device it says lock this app rather than keep open. Is this what we're trying to get accomplished?

Appears not since I was reprompted after a random time period, less than autolock setting!

I really think the app developers should not pretend that face recognition works if in fact it can't be supported for whatever reason. I think it's reasonable to protect against spoofing not to allow the camera even if android itself does, but please Gray out the slider showing the face recognition to prevent confusion.

Hi @AlmoEnd thanks for following up with me.

Here's what that setting and menu looks like on a Samsung S22 I have with me:

It may show up differently on previous versions of Android and does change from one manufacturer to another. If you see a padlock icon after tapping "lock this app" I would imagine it's a similar setting though it doesn't sound like it's had the same effect.

Did you find that setting in the device settings menu or by interacting with the 1Password app icon/window in Recents?

but please Gray out the slider showing the face recognition to prevent confusion.

This setting showing as available is in fact a bug and one we're planning to resolve in future updates. My apologies for any confusion.

Here is same from Samsung galaxy tab a81

Timothy, could you check your android version? It shows the little padlock but as I mentioned it's not staying unlock or open.

IIRC the settings|apps|1Password|Battery is set to "Unrestricted" which is supposed to honor the 1P autolock settings?

Thanks @AlmoEnd.

The device I have is Android 13, so it's quite possible they changed the wording and how that feature works. I don't have a Samsung device with Android 9 (?) device to check that.

Just to confirm I understood correctly, if you select "Lock this app" then open and unlock 1Password for Android and switch to another app or allow your device to idle does 1Password still lock earlier than expected?

IIRC the settings|apps|1Password|Battery is set to "Unrestricted" which is supposed to honor the 1P autolock settings?

Behavior like you've described is typically caused by battery or data restrictions on the device. Unfortunately on the user side, some device manufacturers give you minimal control or layer the settings in multiple locations. Even if an app is set to "unrestricted" it still be restricted in some ways. The "lock" "pin" or "keep open" options tend to be the best way to bypass this.

You can check the data restrictions for 1Password:
1. Open device settings.
2. Tap Apps > 1Password > Mobile data.
3. Tap Restrict background data > Never.
4. Tap Allow app while Data saver is on, on.

There are a few other battery options to try as well:
1. Open device settings
2. Select Device care.
3. Tap on the Battery icon > ⋮ > Settings.
* On some devices, tap Battery > App power management instead.
4. Disable Adaptive battery, Put unused apps to sleep, Auto disable unused apps and Optimize settings.
5. Tap Sleeping apps and remove 1Password if listed.

Some of those setting can be targeted by app, so it may be possible to set Put unused apps to sleep off just for 1Password for example. Let us know how that goes.

My device is also Android 13, but it's a Samsung derivative thereof. So Sammy may have changed the wording? This is a quagmire for competent doc writers (which 1P's seem to be, although I have a few grumbles here and there LOL), unless the documentation delivered is sensitive to the OS and version.

I'll try the battery settings, although I assume 1P to be a bit of a battery hog, but it is even more so when it needs to be unlocked a lot, true? I'll have to go back a few years, or a couple courses on Malware Engineering, to understand why TSR (that acronym still used?) applications are considered threat sources. Maybe I just need to watch a few episodes of "Halt and Catch Fire" to remember...