Blank screen after open app - Windows 11

Forum|Forum|3 years ago
May 20, 2023
3 replies
162 views

Hi,

so I have the same problem as mentioned in this post: https://1password.community/discussion/comment/655674

When I open 1Password I get a blank screen, can't log in or open Settings.

Unfortunately, the solution of adding "appearance.useSystemAccentColor": false to settings.json doesn't work for me.

I have the latest Nightly version 8.10.7-11.

Thanks for the replies and help.

1Password Version: 8.10.7-11
Extension Version: Not Provided
OS Version: Windows 11
Browser:_ Not Provided

Windows

A

Anonymous

I have a similar problem. Post https://1password.community/discussion/140275

A

Anonymous

Well, it looks like the problem has disappeared and the login screen is now displaying normally. I don't know how this is possible, since when I edited settings.json, I restarted the PC and it didn't work even after the restart. And today everything is fine.

S

ScottS1P

1Password Employee

Hi everyone,

Our team is currently investigating a problem that prevents the 1Password window from appearing in recent nightly versions of 1Password 8.10.7. The problem has been fixed in 8.10.7-29. To get 1Password working again, reinstall the beta version of 1Password:

1Password 8 Beta for Mac: https://downloads.1password.com/mac/1Password%20Beta.zip
1Password 8 Beta for Windows: https://downloads.1password.com/win/1PasswordSetup-latest.BETA.exe

If you still have any issues opening 1Password after running the beta installer, please email support@1password.com so we can investigate any remaining issues with you.

Thank you,

Sign up

1Password employees: Sign in with SSO

Login to the community

1Password employees: Sign in with SSO