Skip to main content
T
Tobias717
May 25, 2025
Solved

Boursorama

  • May 25, 2025
  • 7 replies
  • 230 views

Bonjour,

Depuis plusieurs semaines la clé de sécurité ne fonctionne plus avec Boursorama :

Merci pour la solution que vous pourrez apporter.

 

Cordialement

    Best answer by TimG1P

    @Fodolan 

     

    Thank you for taking the time to follow up on this issue. I can confirm that our Development team have implemented a fix for the issue which is now live with the most recent update to 1Password. Could you ensure that 1Password in your browser is up to date with the latest version (8.11.0): How to keep 1Password up to date in your browser

     

    If you're still running into issues with saving a passkey for Boursorama in 1Password after updating, let me know and we can investigate further.

     

    7 replies

    1P_Dave
    1P_Dave
    1Password Employee
    May 26, 2025

    Hello @Tobias717! 👋

    Nous sommes désolés que vous ne puissiez pas enregistrer de clé d'accès à Boursorama dans 1Password. Un rapport de bug a été ouvert auprès de notre équipe de développement afin d'approfondir la question.

    Pour le moment, pour contourner le problème en attendant sa résolution, essayez d'utiliser d'autres méthodes, comme un mot de passe, pour vous connecter à Boursorama.

    ----------------------

    I'm sorry that you're unable to save a passkey for Boursorama in 1Password. A bug report has been opened with our development team to investigate this further. 

    For the time being, to workaround the issue until it's resolved, try to use a different methods such as a password to sign into Boursorama.

    -Dave

    #37477

    Fodolan
    Fodolan
    July 15, 2025

    Hello Dave,

    Do you have any updates, please?

    Best regards,
    Jean-Luc.

      T
      Tobias717Author
      June 2, 2025

      Hello,

      Thx for your answer.

      It's a national bank, i saw i'm not alone.

      Can you keep the community update when a patch is released?

       

      1P_Dave
      1P_Dave
      1Password Employee
      June 3, 2025

      @Tobias717 

      Our team will investigate the issue further to find a fix. When a fix is available, you'll see it noted in our release notes.

      Thanks again for reporting the issue and I'm sorry for the inconvenience.

      -Dave 

      T
      TimG1PAnswer
      1Password Employee
      July 18, 2025

      @Fodolan 

       

      Thank you for taking the time to follow up on this issue. I can confirm that our Development team have implemented a fix for the issue which is now live with the most recent update to 1Password. Could you ensure that 1Password in your browser is up to date with the latest version (8.11.0): How to keep 1Password up to date in your browser

       

      If you're still running into issues with saving a passkey for Boursorama in 1Password after updating, let me know and we can investigate further.

       

      M
      Maxouff
      July 20, 2025

      Hi,
      I have exact same issue and extension 8.11 is not available for Safari. last update is 8.10.82 and still cannot use it with Boursorama.
      Thanks for your help.

      Fodolan
      Fodolan
      July 20, 2025

      Hello,

      Yes it’s working now!

      1P_Dave
      1P_Dave
      1Password Employee
      July 21, 2025

      @Fodolan 

      Thank you for confirming that passkeys are working with Boursobank with the latest update to 1Password!

      -Dave

      1P_Dave
      1P_Dave
      1Password Employee
      July 21, 2025

      @Maxouff 

      Thanks for the reply. The fix is available in version 8.11.0 of 1Password for Safari which is currently being reviewed by Apple. Once the update is available in the Apple App Store, let me know if you still see an issue. 

      -Dave

        Terms & ConditionsAccessibility statement

        ©2026 1Password. All rights reserved.
        4711 Yonge St, 10th Floor, Toronto Ontario, M2N 6K8, Canada