Brave browser - 1password extension always reporting account offline

Hello @nmofonseca! 👋

I'm sorry that 1Password in Brave is reporting that it is offline. As cliche as it sounds, can you restart your Windows PC to see if that makes a difference? If it doesn't then I'd like to request some more information from your end in order to investigate further:

• The extension console log: https://support.1password.com/cs/extension-console-log/
• A diagnostics report: https://support.1password.com/diagnostics/?windows

Attach both files to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/142816/brave-browser-1password-extension-always-reporting-account-offline#latest
• Your forum username: nmofonseca
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

Hello @1P_Dave ,

My apologies for not coming back earlier to you.

Thank you for coming back to me so quickly.

I did try to restar earlier today and the extension was working fine.

I will check again tomorrow and confirm if it's okay or not.

Once again thank you so much

Thank you for the update @nmofonseca.

I hope things are smooth sailing from here on but please let us know if there's anything else we can help with at all.