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adamlogan
July 19, 2023
Question

Browser Extension Log In Not Functioning as Expected.

  • July 19, 2023
  • 3 replies
  • 108 views

See screenshare for details.

Update, don't see screenshare attached, so here's a https://we.tl/t-oZgPQLNk9K Expires 1 week from post.


1Password Version: 1Password for Mac 8.10.8 (81008045)
Extension Version: 2.12.0
OS Version: Mac OS 13.4.1
Browser: Chrome + Firefox

3 replies

1P_Tommy
1Password Employee
July 19, 2023

@adamlogan

Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

Include the following:

Your user name here in the forum. adamlogan
A link to this topic. https://1password.community/discussion/141347/browser-extension-log-in-not-functioning-as-expected#latest

This will help us connect the dots as they say. Also, please be sure to include the orignal screenshots in your email. Attachment links will be unavailable in the exchange.

adamlogan
adamloganAuthor
July 20, 2023

I sent the email, but the attachment was a video, too big to attach by email which is why I used wetransfer.

1P_Tommy
1Password Employee
July 20, 2023

Thanks @adamlogan

A member of the team will be with you as soon as possible.

ref: RNG-11546-547