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V
vishalsheth
January 18, 2026
Question

Browser extension world

  • January 18, 2026
  • 1 reply
  • 34 views

The browser extension is again in its own world. A new password was created and that’s not visible in the app. Are these 2 separate products? If not then why are both acting on their own? Why is the newly created password showing me in the app?

1 reply

1P_Dave
1P_Dave
1Password Employee
January 19, 2026

Hello @vishalsheth! 👋

I'm sorry that you're not seeing a new password on all of your devices. Try manually locking and unlocking 1Password to see if that improves the situation. 

I see that you've opened a support ticket with our team over email and that my colleague sent you a reply a few hours ago. If manually locking and unlocking 1Password doesn't work then please reply to their email and the team can help further. To prevent duplication of efforts, I've closed this thread.

-Dave

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