[BUG] 2FA not working in Windows 11

Forum|Forum|2 years ago
September 3, 2023
4 replies
181 views

Hi,
I've got this weird bug that makes all 2FA codes invalid in Windows 11. So I have to take correct codes from my phone instead. It's like this for all 2FAs they work just fine on my phone A13 and in Linux but not the ones generated in Windows 11.

1Password Version: 8.10.13
Extension Version: 2.14.1
OS Version: Windows 11 Home 10.0.22621
Browser: Firefox 117.0 (64-bit)

Windows

A

Anonymous

Sorry for posting this in general>lounge didn't think there was subforums here.

1P_Dave

1Password Employee

Hello @Daseka! 👋

I'm sorry that 2FA codes generated by 1Password on your Windows PC aren't being accepted. It’s important that your device’s time isn’t more than 30 seconds off.. The authentication code changes every 30 seconds, so if your device is more than 30 seconds off, you’ll see an incorrect code.

To check the date and time settings, visit this website on your Windows PC and make sure the time matches what you see on the PC itself: https://time.is

If the date and time on a device doesn’t match, you can adjust it: