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September 27, 2021
Question

[BUG] Application is crashing on opening an entry

  • September 27, 2021
  • 11 replies
  • 180 views

I created a document entry through 1Password 8 Early Access. It does not have any main document attached. I had created a section where I had uploaded multiple images but when I open that entry in the Android application the application crashes.


1Password Version: 7.7.8.BETA-5
Extension Version: Not Provided
OS Version: Android 11

11 replies

October 18, 2021

Hey @prakharaug. Sorry it took a while to get back to you. Are you still experiencing this issue?

October 19, 2021

@peri Yes still facing the same issue the app crashes when I open the item!! Since the issue was on the stable version as well so I have mentioned it there also.
I have also submitted a diagnostic report after the crash. Here is the ticket ID - [#ELD-63996-285]

Stable Version Post - https://1password.community/discussion/comment/614754

October 19, 2021

Thanks! I am able to reproduce this issue on my end, as well. I see that Timothy has already created an issue internally for our development team. We'll take a look and hopefully we can get it resolved soon!

ref: dev/android/onepassword-android#1461

October 27, 2021

:)

October 28, 2021

:+1:

November 23, 2021

What's the status?? This issue is really frustrating.

November 24, 2021

@prakharaug:

Looking at the changelog, the issue was fixed about two weeks ago, in version https://app-updates.agilebits.com/product_history/OPA4#v70901005:

A crash occurred when viewing a Document item without a document attached. {1461}

What version of the 1Password for Android app are you using?

November 24, 2021

@prakharaug Sorry about the delay, @ag_ana is correct that the issue is fixed, but the app release has been held up in Google Play review. Hopefully, in the next day or so, we should be able to get 7.9.1 out the door. Thanks for your patience!

November 25, 2021

Thanks @andiAG for the update. The version is not available on the Google Play Store..

November 25, 2021

@prakharaug:

Hopefully the Google review won't take much longer then :+1: