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April 20, 2025
Solved

[Bug] Cannot modify the first digit of the character length of password generator web version

  • April 20, 2025
  • 1 reply
  • 63 views

The bug happens here: A Secure, Strong Password Generator | 1Password

In the "Characters" section, there is a text box where you can enter the desired password length. However, any number less than 8 is not allowed to be entered as the first digit. This means that it is impossible to enter any character length number below 80.

The problem seems to be that because the web page restricts the password length to a minimum of 8, numbers less than 8 are restricted from being entered as the first digit. However, this makes it impossible to enter numbers between 10 and 79, which is a careless design.

Best answer by 1P_Dave

Hello @BKLyoBvt! 👋

I'm sorry that you ran into an issue setting the number of characters when generating a password using the online password generator. This is a known issue in our developer's backlog and I've added your report to the internal work item for the issue.

For the time being I recommend using the horizontal slider rather than entering the characters in manually when using the password generator on our website. Alternatively, you can use the password generator in 1Password browser extension or desktop app which uses a different code base that doesn't have the same issue. 

-Dave

#6191

1 reply

1P_Dave
1P_DaveAnswer
1Password Employee
May 12, 2025

Hello @BKLyoBvt! 👋

I'm sorry that you ran into an issue setting the number of characters when generating a password using the online password generator. This is a known issue in our developer's backlog and I've added your report to the internal work item for the issue.

For the time being I recommend using the horizontal slider rather than entering the characters in manually when using the password generator on our website. Alternatively, you can use the password generator in 1Password browser extension or desktop app which uses a different code base that doesn't have the same issue. 

-Dave

#6191