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June 9, 2022
Question

[BUG] COMMAND\ not works anymore in preference panel and instead COMMAND< is saved as shortcut?

  • June 9, 2022
  • 25 replies
  • 562 views

Hi, i've just installed 1P 8 and in preference panel the COMMAND\ (to fill password) not works anymore, i've tried to resave it and when click on shortcut save COMMAND\ instead the shortcut is saved as COMMAND< : why ? Is it a bug ? How to solve it ?


1Password Version: 8.7.1
Extension Version: 4.7.5.90
OS Version: 12.4

25 replies

November 15, 2022

It is unacceptable for a bug to persist for so long. Hundreds of us have reported this problem and there is still no solution. Don't come to me with alternative solutions because I have tried everything. It should work exactly the same as before.

November 19, 2022

I wouldn't be salty on the matter =)
We still can use the old version, hopefully this (and many other things) will be fixed sooner or later.

1P_Dave
1Password Employee
November 22, 2022

@effla and @giando

I don't have any news to share at the moment, when the issue is fixed you'll see it mentioned in our release notes: 1Password Releases

I'll also make a note to update this thread so that everyone is aware. Thank you again for your patience and I'm sorry for the frustration that the issue is causing.

-Dave

ref: dev/core/core#15199

December 7, 2022

New update, same problems. After 10 years I'm considering switching to another password manager, as 1P's priorities have changed. This is the price users pay when you stop developing native apps.

June 4, 2023

Is there any news about this bug?

1P_Dave
1Password Employee
June 5, 2023

@RickS

Thank you for following up. I don't have any news to share at the moment, the issue is still open on our developer's end.

-Dave

June 5, 2023

OK Thanks

1P_Dave
1Password Employee
June 6, 2023

Thank you for your patience and for checking in.

-Dave

July 30, 2023

Same problem here, with an Italian layout keyboard on Mac.
Moreover, it seems an extended problem regarding non US keyboard layouts but, to my experience, related only to Mac version, as Windows works fine.
There are issues with some application custom shortcuts (seems like CMD+\ is read as CMD+`) and CMD+SHIFT+C doesn't copy password in quick access (it copies login instead).
Of you can work around the first, the second is becoming pretty annoying, both being there since first v8 release.

July 30, 2023

EDIT: CMD+SHIFT+C works, since I had another app hijacking the same shortcut. Once modified in the other app, everything is fine. Sorry, that's my fault.
Issue with 1Password activation shortcuts is still there, tough.