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December 6, 2023
Question

BUG - Edit Button missing on iPad 11“

  • December 6, 2023
  • 12 replies
  • 359 views

Hey guys,

I have the problem, that If I select an entry and switch to an other app and back on my iPad 11“ M2 with the newest iPad OS and 1Password the Edit button is not visible any more.

I have to select another entry and return to have it visible again.

It‘s the exact problem that is described here:
https://1password.community/discussion/comment/683360


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
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12 replies

December 6, 2023

Same here.

iPad Air
iPadOS 17.1.2
1Password for iPadOS 8.10.21 81021004

1P_Dave
1Password Employee
December 6, 2023

Hello @maxxitbaby and @kvozel! 👋

I'm sorry that the Edit button is sometimes not appearing on your iPad. This is indeed a known issue that has been filed with our development team. While I'm not able to provide any sort of forecast as to when we'll be able to resolve this issue, I can tell you that we're aware that it's something in need of fixing. I hope you can understand.

As a temporarily workaround, as @maxxitbaby mentioned, tapping on another item and then back to the original item, should get the Edit button to reappear.

I'm sorry for the inconvenience.

-Dave

ref: dev/core/core#21121

December 6, 2023

Thanks for the information Dave.
If I read this correctly, this bug is known since April.

For me it’s not a small one and the workaround doesn’t work:
Imagine you are editing an entry and have to copy/paste many strings from another application and have to go back and forth between them.
Then the edit and the save button disappears because it’s the same bug and now you can’t save it and everything is gone. This is very annoying.

December 6, 2023

Thanks Dave. Hopefully development can work this out eventually.

December 6, 2023

Or if you create a new entry and have to go back and forth between applications.
Then the save button will also disappear and you can’t save.

1P_Dave
1Password Employee
December 6, 2023

Thank you, I've passed both of your comments and reports along to our development team so that they're aware of the impact to your workflows. I'm sorry again for the frustration.

-Dave

December 12, 2023

Any updates on this?

1P_Dave
1Password Employee
December 12, 2023

@maxxitbaby

Thanks for following up. I don't have any updates to share, the issue is still in our developer's backlog. When a fix is released you'll see it noted in our release notes:

Thank you for your patience. 🙂

-Dave

January 5, 2024

Any updates?

1P_Tommy
1Password Employee
January 5, 2024

@maxxitbaby

Apologies, we do not have any updates.