[Bug] Edit Record on Extension and Windows App

Hi @E29037CB,

Thank you for reporting the issue, I'm sorry for the inconvenience. This is indeed a known issue that our developers are investigating. Hopefully it'll be fixed in a future update to 1Password soon.

ref: dev/core/core#24066

Franky

Hi @FrankyO1P this is noted. Hope it gets fixed soon.

Hi @E29037CB,

You've been added to the internal issue tracker as an affected user. I've also made a note to reach out when the issue has been resolved. 🙂

Franky

I also experience a similar but different issue in Windows 10 and the Firefox extension. While trying to change a password, the 1Password app window opened and let me edit/change the password, however, when clicking on Save and returning to the browser extension, the password did not update. Never had an issue with this before. Tried it several times. I was able to update the password but by essentially deleting the login and redoing it. I note there was a recent update. I will try deleting the extension and reinstalling the current one.

Hello @jwill0253,

Thanks for your message here. While similar, it does sound as though the password is saved in the app but not syncing from the app to the browser extension.

Could you create a test item in the 1Password app, save it and edit the password. Does this item eventually update in the browser extension after a few minutes? Does manually locking/unlocking the 1Password app help to sync the recently changed password to the browser extension?

Within the 1Password app are you seeing any troubles with an offline indicator at the top of the app window after changing the password?

I'm looking forward to your reply.

The issue seems to have resolved itself. I did remove the extension from Firefox and reinstalled it. I did an edit on a duplicate item and it updated immediately in the from the app to the extension. Probably an update glitch somewhere. Thanks for the reply. All good now.

Thanks for letting us know @jwill0253. I'm glad to hear the issue appears to have resolved itself.

Let us know if the issue ever reoccurs or if you have any further questions.

Ali