Question

Bug Report: Quick Access window flickers when summoned

Forum|Forum|3 years ago
January 12, 2023
4 replies
185 views

It's as if upon summoning the window re-renders in a burst. I captured a video of the problem, where could I send it for review?

1Password Version: 8.9.12
Extension Version: Not Provided
OS Version: macOS 13.1
Browser:_ Not Provided

macOS

1p_jac

1Password Employee

Hi @Kentzo

I'm sorry to hear that you're seeing this flickering when summoning Quick Access. If you give us an email at support+forum@1password.com with the screen recording, we'll get that passed to the relevant team to look into for you. After you send the email, you should receive an automated reply from BitBot containing your Support ID and I ask that you post that ID here once you receive it :)

KentzoAuthor

[#LPG-93911-178]

1p_jac

1Password Employee

@Kentzo

Awesome, thanks for sending that through! I can confirm that it's with the correct team for you and we'll be in touch as soon as possible to see why Quick Access is flickering on your Mac.

ref: LPG-93911-178

KentzoAuthor

Still an issue with 1Password 8.10.68 on macOS 15.3

1P_Dave

1Password Employee

@Kentzo

The work item to investigate this further, and get it fixed, is still open in our developer's backlog however I don't have any updates to share at this time.

-Dave

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