Bug / Usability Issues with Tile Reordering on Home and Item Pages

Question

I would like to report some usability issues I’ve encountered while trying to reorder tiles on the home page and the items page of the app.

When attempting to rearrange tiles using a long press on the three horizontal lines icon, the process is often unreliable. Frequently, a tile will become “stuck” during the drag operation and cannot be moved further. This results in visually awkward scenarios, such as overlapping tiles.

Moreover, this issue persists even after multiple attempts, and the only way to restore the tiles to their original positions is by completely closing and reopening the app.

1Password Version: 8.10.44
Extension Version: Not Provided
OS Version: iOS 18
Browser: Not Provided

1P_Dave · Answer

Hello @accordionmelody! 👋I'm sorry that sections are getting stuck when you customize the Home screen in 1Password for iOS. I've reproduced this issue on my end and have filed an issue with our development team. They'll investigate this further and work on including a fix in a future update to 1Password. When the issue occurs, as you've noted, force closing and then reopening the app will allow you to move the section again. I apologize for the inconvenience. -Daveref: dev/core/core#33063

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