Can 1Password use a Mac's Touch ID to manage passkeys?

Hello @sciascia! 👋

I'm sorry that you're having trouble with passkeys in Safari on your Mac. Make sure that the built-in passkey manager is completely turned off in Safari: Turn off the built-in password manager in your browser

Then in your browser, make sure that 1Password is the default password manager:

1. Open your browser.
2. Right-click on the 1Password icon in your browser's toolbar and click Settings.
3. Make sure that "Make 1Password the default password manager in this browser" is turned on.

If you still see the prompt from Safari rather than the passkey prompt from 1Password then have you already saved a passkey for your Google account in 1Password?

-Dave

@1P_Dave Thanks for the reply,

Both the settings you mention were already set, and I can't find a way of seeing passkeys in 1Password, so I'm not sure if any are in 1Password - how do you search for them?

But whenever I visit a site (like Shopify or Google), I can't see an option to use 1Password for passkeys - it's always a MacOS window.

@sciascia

Thanks for the reply. You need to first save a passkey in 1Password before you'll see there. Once a passkey is saved for a specific login, the passkey will show up in that login's item:

To save a passkey for your Google account try this guide from Google: Sign in with a passkey instead of a password - Google Account Help

We also have a guide on how to save passkeys here: Save and sign in with passkeys in your browser

If you already have a passkey saved in 1Password but signing in using the passkey isn't working in Safari then can you let me know if you can sign in using a passkey in another browser like Chrome or Firefox?

-Dave

@1P_Dave

OK, I think I understand; you can't create Passkeys on-the-fly with 1Password.

Instead, you have to create them in 1Password first - is that right?

@sciascia

Thanks for the reply. On the Mac, in Safari, you can save a passkey in 1Password with these steps:

1. Make sure that 1Password for Safari is installed: ‎1Password for Safari on the Mac App Store
2. Open the website in question in Safari and navigate to the place on the website where you can choose to add a passkey for authentication.
3. 1Password will show a prompt asking if you'd like to save the passkey in 1Password:

1. Click Save in the prompt.

The screenshot in your first post shows that you're trying to sign into your Google account using an existing passkey. Where did you save that passkey? In 1Password? Or another password manager? Do you see the passkey in 1Password? It should look like this:

-Dave