Can not log onto 1Password on my computer

5 replies
61 views

I can not log onto my password application on my M1 iMac. I have the correct password written down (on my iPhone in 1Password) and yet when I put it in, I does not open). It is weird cause it is a different password than on my other computers (that password also does not work) Help

1Password Version: 7.8.6
Extension Version: Not Provided
OS Version: 11.5.1

macOS

1P_Tommy

1Password Employee

@bma1

I altered your username. I removed the portion you likely would not want displaying in this public forum. I'll be replying to you momentarily via the email you submitted. Let's continue the direct communication there.

A

Anonymous

Thanks....

A

Anonymous

On behalf of Tommy, you are welcome @bma1! I see that he has already sent you an email, so I will let you continue the discussion over there :+1:

ref: WQW-22961-439

A

Anonymous

I have a similar problem and a possible solution. How do I post a new topic?

1P_Tommy

1Password Employee

@hawk713

You can post it here if you like or if you would like to start a new conversation. Select the appropriate forum and then click the blue New Discussion button on the left-hand side of the page.

This may help https://1password.community/post/discussion/1password-for-mac

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