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sukka
sukka
February 19, 2024
Question

Can't auto fill in on Sketch.com

  • February 19, 2024
  • 1 reply
  • 59 views

I am attempting to log in to Sketch at this specific URL: https://www.sketch.com/signin

1Password shows the popup prompt, but clicking the prompt results in the input field turning blue without any value being inputted.

1Password Version: 1Password for Mac 8.10.24 (81024044)
Extension Version: 1Password browser extension version 2.21.0 221000
OS Version: macOS 14.3
Browser: Chrome

1 reply

steph_giles
steph_giles
1Password Employee
February 20, 2024

Hey @sukka,

I've done some testing and I was able to re-create the same behaviour you mentioned. I've created an issue to have our development team look a little closer at what might be going wrong in this case, in the hope that we can make some improvement from our end in a future update.

In the meantime, I'd suggest the following workaround:

  1. Click on the 1Password icon in your browser's toolbar to open the extension popup.
  2. Drag and drop your email address into the field on the webpage.

I realize this workaround isn't ideal, and I'm sorry for the extra step needed here.

ref: dev/core/core#19108

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