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Anonymous
September 24, 2021
Question

Can't enable IOS Safari Extension on iPhone. Any ideas?

For some reason I see the extension available but the toggle switch isn't available to be switched on.

1Password Version: 7.8
Extension Version: Not Provided
OS Version: iOS 15

3 replies

Jack_P_1P
1Password Employee
Jack_P_1P
1Password Employee
September 24, 2021

Hi @16tech89:

Do you have any content restrictions enabled?

Settings > Screen Time > Content & Privacy Restrictions > Content Restrictions > Web Content has to be be set to "Unrestricted Access" or you will be unable to enable the 1Password extension.

If that isn't the issue, let me know and I'd be happy to take a further look at what's going on.

Cheers!

Anonymous
September 25, 2021

Thank you Jack! That worked perfectly.

1Password Employee
1P_Ben
1Password Employee
September 25, 2021

On behalf of Jack you're very welcome. If we can be of further assistance, please don't hesitate to contact us.

Ben

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