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June 27, 2022
Question

Can't find where to try to unlock again using Face ID after a few failed attempts

After a few failed attempts to unlock 1Password using Face ID, the Face ID button is disappeared and I can't find where to go on with Face ID. The only way is terminate 1Password and relaunch.
Do you have any ideas?


1Password Version: v8.8.0 build 80800156
Extension Version: Not Provided
OS Version: iOS 15.5
Browser:_ Not Provided

1 reply

July 1, 2022

Same. Notice it especially after I was in the app, left for a couple minutes and it locks. Occasionally I can go back and it FaceID unlocks, but often it's password or nothing unless the app is quit.