Can't Save Item

The Community, including 1Password staff here, will be better able to help relieve your frustration if you describe an actual problem, i.e. describe

1. what you did,
2. what happened when you did it,
3. how that differed from what you expected or wanted, and
4. if this happens consistently

with enough context. Your Browser Extension tag is a good start, but more detail is needed. Mentioning the software and versions involved is always a good idea.

In some instances, of which this may be one, a picture showing the problem happening can help greatly.

Hi ​@b3nw, I’m sorry that you’re running into an unhelpful error message when trying to save passwords. I can definitely understand your frustration.

If you’re willing, I’d like to have our support team investigate this further with you. The next time the issue occurs, could you create and share a 1Password diagnostics report from 1Password in your browser: Send a diagnostics report (browser extension)

Attach the diagnostics to an email message addressed to: support@1password.com 

With your email please include:

• A link to this thread: https://www.1password.community/1password-at-home-31/can-t-save-item-25043
• Your forum username: b3nw

You’ll receive a reply with a Support ID number. Please post that number here to help us join the dots. Thanks!