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September 14, 2023
Question

Can't scroll left column in Safari extension ?

  • September 14, 2023
  • 21 replies
  • 648 views

When trying to scroll the left panel in the extension popup (eg. Favorites or All Items) the scroll keeps jumping back to the top.


1Password Version: 8.10.15 (81015001)
Extension Version: 2.15.0
OS Version: macos 13.5.2
Browser: Safari

21 replies

steph_giles
1Password Employee
September 22, 2023

Sorry for the disruption @andycap, I hope one of the workarounds above can help in the meantime.

I've added you to the issue.

ref: dev/core/core#23994

September 22, 2023

Add another user

1P_Tommy
1Password Employee
September 22, 2023

Thanks for the report @daylight54 I've add it to our tracker.

September 22, 2023

Just updated to MacOS 12.7, Safari 16.6.1, and using 1Password extension 2.15.1 still. The scroll of the items in the window still doesn't work. Just an interim report.

1P_Dave
1Password Employee
September 22, 2023

@forrests

Thank you for the report. The issue is still open and under investigation on our end. We'll update this thread when a fix is rolled out or if more information is needed. 🙂

-Dave

September 22, 2023

I don't want to seem impatient but I think a fix for this issue needs a little more priority than the suggestions posted above. For me the inability to scroll makes the Safari extension unusable. Yes, doing a search in the extension works but that surely defeats its purpose. Yes, opening and filling from the app itself also works. I'm not a big fan of betas and I'm not going to try installing one to see if that works!

oshloel
September 23, 2023

@1P_Dave

If this issue is fixed in 2.16 beta, the devs must know how to fix it; so help me understand why it is "still open and under investigation"? Why not release a fix to 2.15.x? What's the delay? Are you guys just biding time until 2.16 moves out of beta?

BTW add myself and my wife to the issue list

September 23, 2023

Same issue for me.

1P_Tommy
1Password Employee
September 23, 2023

All proposed fixes proceed through the beta phase before being released. Hang in there. Hopefully, you'll not need to wait much longer. The beta is the best option if you prefer not to wait.

Thanks folks, I've added your reports.

October 13, 2023

Well done chaps. The scrolling issue is fixed in the latest 1Password for Safari update. And thank heavens for that as the extension was for me basically unusable and had me contemplating whether to stick with the app.