Can't sign into new device despite using login-link

I still received an email

"We've noticed a new sign-in to your 1Password account (...) on a new device"

Are there any known issues?

Hello @oschrenk! 👋

I'm sorry that you're running into issues accessing 1Password on your Mac. Are you trying to add your 1Password account to the 1Password for Mac app? Or are you trying to access 1Password.com? If it's the former then can you try the following:

1. Log in to your 1Password account on 1Password.com (in the browser, not the app).
2. Click on your name in the upper right corner, then click Get the Apps.
3. Scroll down and click Add your account directly.
4. Follow the prompts to finish adding your account.

If that still doesn't work, or if you're also unable to sign into 1Password.com, then let me know and I can help further.

-Dave

Using the QR code worked for some reason. I am pretty sure it was not the password that was wrong. I am not sure what went wrong.

You can consider the topic closed

I'm happy that you were able to resolve the situation and sign in to your 1Password account. As requested, I'm closing this thread. 🙂

-Dave