Can you use only the desktop version without the browser extension

Forum|Forum|2 years ago
August 19, 2023
3 replies
184 views

I'm on Windows 11 Pro using Chrome (latest version) and 1Password desktop version 8.10.9 and browser extension 2.14.0. I've been enjoying 1Password for over one year. Recently with the addition of the 2.14.0 browser I'm experiencing a frustrating new change.

1st I'll say I don't leave my browser open all the time that I'm logged into my computer. It used to be that once I logged into the desktop application it would recognize my browser every time I opened it and fill in the user id and password for me as I would expect.

Now with the browser extension every time I close and reopen my browser I have to enter my 1Password password for the extension. It is almost like the desktop app no longer works. I get that with the extension it initializes every time you open the browser. But, I like the old way where the desktop is/was my primary password manager.

Can I go back to just having the desktop manager be my password manager?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Windows

ag_mike_d

1Password Employee

Hello @rpetruzz,

It sounds like you are experiencing an issue with app integration.

First, could you check and ensure app integration is enabled in the browser extension?
1. Open your browser, right-click the 1Password icon in the address bar, and choose Settings.
2. Under the General heading, enable Integrate with 1Password app as needed.

If this didn't help, I'd like to ask you to create a diagnostics report from your Windows PC:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

A link to this thread: https://1password.community/discussion/141811/can-you-use-only-the-desktop-version-without-the-browser-extension
Your forum username: rpetruzz

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!

A

Anonymous

So a recent update to the app seems to have resolved my problem. In the release note of it I read that it addressed an issue integrating the browser with the desktop app. Since then all is well again

1P_Dave

1Password Employee

I'm happy to hear that everything is working again. 🙂

-Dave

Sending Diagnostics Reports (Windows)

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