Question

Cancel my account

Forum|Forum|8 months ago
October 10, 2025
2 replies
154 views

I've been trying to resolve a login issue with support for a week. Support takes a whole day to reply and sometimes 2. Thats just not acceptable. Due to this issue I cannot log into my account. How can I cancel my subscription other than put a block on my credit card?

macOS

1P_Dave

1Password Employee

Hello @Useratx2025! 👋

I'm sorry that you're running into a login issue. Can you post the Support ID of your ticket here so that I can take a look? The Support ID looks something like [#ABC-12345-678].

I look forward to hearing from you.

-Dave

U

Useratx2025Author

YIP-84867-523

1P_Dave

1Password Employee

@Useratx2025

Thank you for posting the Support ID. I've located your ticket and I've flagged it internally, you'll receive an email soon.

Since we have a communications channel open via email, I've closed this community thread.

-Dave

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