Cannot enable 2FA on ring.com with invalid/expired token error.

@HanSooloo

I am sorry to hear about the trouble with your two-factor authentication. When this occurs, it's often due to clock drift. Do you have your clock set to the correct time and date? Does it automatically update itself? If not, try enabling automatic updating. I like to use https://time.is to check my device time.

I would suggest giving your device a reboot if it has not had one lately. That can often clear up transient issues.

Yes, my system clock is in perfect sync with the standard Apple NTP servers, and also match the time I see in the above site.

Thank you for getting back to us @HanSooloo, I have done some testing on this page and I'm certainly seeing some strange behaviour.

I added 2FA to my own Ring account and on signing out and trying to sign back in I saw the same problem as you.

I then went to file an issue with our developers and on revisiting the page it miraculously worked and now I'm having a hard time reproducing it. Do you see this behaviour every time or is it sporadic?

If you are able to access your account can you try going into your account settings and remove 2FA from your account and then re add it does this help?

Let me know how you get on.

I used a private browsing session today, and 1Password correctly identified the on-screen QR code and provided a valid 2FA code that Ring accepted.

Not sure if private browsing changed anything .. would be very doubtful.

Hey @HanSooloo,

Thanks for the update.

That's interesting, let us know if you run into any further trouble with this one.