Cannot enable touch id

Hello @schlameel! 👋

I'm sorry that you're unable to turn on Touch ID unlock for 1Password. I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/142006/cannot-enable-touch-id
• Your forum username: schlameel
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

Thanks for the help Dave. The support ID is [#QRP-72593-965].

@schlameel

Thank you for posting the Support ID. One of my colleagues will review your diagnostics report and get back to you as soon as possible via email. To keep the conversation in one place I'm closing this thread.

-Dave

ref: QRP-72593-965