Solved

Cannot manage 1Password extension in Safari on iPhone

Forum|Forum|1 year ago
June 29, 2025
6 replies
117 views

Hi I have an iPhone 14 Pro with iOS 18.5. I am trying to follow the instructions to add 1 password extension so it can auto fill.

i hit the button in the address bar as instructed and then I hit the manage extensions menu item. 1password is not in the list. So I hit more extensions at the bottom and I get to the app store where I can now open the Safari extensions. There’s an open button next to 1 password and I hit that. Now I get to the app.

No where can I manage the extension app I can autofill.

i have tried to do it through settings and I get the same behavior. I have restarted my phone and no change.

thanks

Best answer by GreyGnome

Ok. I deleted the app from my phone. Then I reinstalled. The extension showed up, pretty as you please. And it recognized that I had an account so I was able to log in. It looks like the few entries that I had in there are still there too. If I had more stuff I would have been nervous about that.

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GreyGnomeAuthor

I just downloaded an extension called one sec and it went in perfectly and now it is in my list of extensions when I hit manage extensions.

G

GreyGnomeAuthor

I did it perfectly on my daughter’s phone. iPhone 14.

1P_Dave

1Password Employee

Hello @GreyGnome! 👋

I'm sorry that you're running into trouble when enabling 1Password for Safari on your iPhone 14. As a first step try the following:

Open and unlock the main 1Password app.
Check to make sure that you're using 1Password 8: Check version (If you're using an older version then stop here and let me know.)
Open the Settings app on your iPhone.
Tap Apps, then tap Safari.
Tap Extensions.

Do you see 1Password listed here? If you do then toggle it on. If you don't see 1Password here, or you can't toggle it on, then can you post a screenshot of what you do see?

-Dave

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GreyGnomeAuthor

I’m running 8.10.12 version

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GreyGnomeAuthor

I don’t see 1password. Here is what I do see.

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GreyGnomeAuthor

I have removed AdGuard from my phone completely and that has not helped.

G

GreyGnomeAuthorAnswer

Ok. I deleted the app from my phone. Then I reinstalled. The extension showed up, pretty as you please. And it recognized that I had an account so I was able to log in. It looks like the few entries that I had in there are still there too. If I had more stuff I would have been nervous about that.

1P_Dave

1Password Employee

@GreyGnome

I'm glad that reinstalling the app resolved the issue for you. 🙂

-Dave

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