Cannot preview documents on Android

Forum|Forum|2 years ago
December 13, 2023
3 replies
97 views

Hello, on the Android app, version 8.10.20, I cannot preview/download attached documents properly. When tapping "Preview" on a pdf document, I only get prompted to open it with apps that handle any type of file, but not with apps that handle PDF.

Running on Android 13

1Password Version: 8.10.20
Extension Version: Not Provided
OS Version: Android 13
Browser: Not Provided

Android

B

BrendanR1P

1Password Employee

Hi @davidmartos96,

From testing the opening of a PDF file by tapping the Preview button in the latest version of 8.10.22 on my end, this leads to the file being opened within the default app for the particular file type. For example if you have Adobe PDF reader installed on your device, 1Password will open the PDF file in this app.

As you've mentioned you are using version 8.10.20, could you please try updating to the latest version 8.10.22 via the Google Play Store to see if this resolves the issue?

I hope this helps.

-- Brendan

A

Anonymous

@BrendanR1P It seems to be working now. Thank you!

B

BrendanR1P

1Password Employee

@davidmartos96,

You're very welcome. I'm glad to hear this seems to be working now!

-- Brendan

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