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February 6, 2022
Question

cannot use 1Password on Samsung Tablet with Keyboard Cover

  • February 6, 2022
  • 13 replies
  • 1259 views

I have seen this asked at least twice before but both questions were closed without resolution ???

I am using a Samsung S7+ tablet with keyboard cover, and I cannot find anyway to get 1Password to work withe keyboard attached ( which is all the time !)

Sorry if this has been solved and I havent found it, hope someone can help?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Android

13 replies

1P_Timothy
Community Manager
September 1, 2022

Thanks for letting us know that worked @losted! You are very welcome.

November 23, 2022

Hi there. I'm encountering this exact issue with the Tab S8 and keyboard cover.
Whenever I try to autofill on Chrome, Google's password manager seems to trump 1Password and I can never get 1Password to show up.
Is there any shortcut to surface 1Password to show up?
The resulting experience has been sub-par, as I've been forced to copy and paste manually from 1Password,

1Password Employee
November 23, 2022

Hi @arunhlms,

Could you please try the following steps to see if 1Password autofill suggestions will appear via the on screen keyboard or below login fields:

  1. Open your device Settings
  2. Tap General Management
  3. Tap Physical Keyboard
  4. Toggle Show on screen keyboard to On.

If Google's password manager seems to still be trumping 1Password, I'd suggest checking that the Google Password Manager is disabled and any stored passwords in it are removed by following the steps below:

Disabling Google Password Manager in Chrome

  1. Open your Chrome browser and click the three dots in the top right
  2. Tap Settings > Passwords
  3. Toggle Save Passwords and Auto Sign-in Off

If any saved passwords are showing, once you've confirmed the password has been stored in 1Password, please tap each item and click the Bin icon to remove the stored password in Google Password Manager. This should prevent Google from offering to autofill the password, allowing 1Password to offer to autofill.

I hope this helps

-- Brendan