charged twice

Hello ​@kowhai! 👋

I’m sorry that you were charged twice. This is something that our billing team can help with and I see that you’ve already opened a support ticket with them via email. One of my colleagues on the billing team will respond to your ticket soon, keep an eye on your email inbox. 

To avoid duplicating efforts, and since I don’t have access to your billing information here in the public community, I’ve closed this community thread. 

-Dave