Question

Chase.com website isn't auto filling

Forum|Forum|2 years ago
July 2, 2024
3 replies
186 views

Hi, I'm using 1Password for Windows and the Opera browser extension. It works great, except for Chase.com where it doesn't auto-fill my username and password. If I click the extension button it does show the credential for Chase.com, but clicking autofill doesn't do anything. I guess Chase are blocking this functionality somehow?

Details:
1Password for Windows 8.10.35 (81035003)
1Password browser extension version 2.25.1
22500104, on STABLE channel

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Browser Extension

1

1P_David

1Password Employee

Hi @ranb, thanks for reaching out!

Are you experiencing trouble filling on https://secure.chase.com/ or https://www.chase.com/?

I can confirm that there is a known issue with filling on the Chase website when visiting the https://secure.chase.com/ webpage. If this is impacting you, let me know, and I'll share your experience with our development team while they investigate.

In the meantime, you should still be able to fill your credentials and sign in when using the "Welcome" login form directly on the Chase home page: https://www.chase.com/.

Let me know if that works for you and if you have any questions!

-David

R

ranbAuthor

I was using https://secure01b.chase.com
I can confirm that switching to https://www.chase.com solves the problem
Thanks!

1

1P_David

1Password Employee

@ranb

Thanks for confirming! It's great to hear that filling on the Chase home page helps. I've shared your experience with our development team in the meantime while they look into the issue on https://secure.chase.com/, and I apologize for any inconvenience.

Let me know if there's anything else I can help you with!

-David

ref: dev/core/core#2900

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