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May 7, 2026
Question

Check Account Balance/Credits

  • May 7, 2026
  • 2 replies
  • 76 views

Hi, May I know how to check my account balance/credits? For instances, I redeemed $200 1Password Gift Card and used $80 for the subscription renewal. Where can I see the $120 balance in my account?

2 replies

Tom
May 7, 2026

If I remember correctly, log in via browser to your account and the remaining balance should be in the billing section under your profile

May 7, 2026

Hi, it wasn't there. Neither in Payments, nor Invoices sub-section. In the payment acknowledgement email, it just said "Your balance will be carried over to your next invoice" but did not state how much.

May 7, 2026

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