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Anonymous

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Checking your device to unlock some accounts

Forum|Forum|10 months ago
August 11, 2025
4 replies
536 views

Is this from 1password? It was a new popup when I use autofill on my Samsung Tab S7. It does not go away after a while. The skip button does not word. Only go back helps. Then the autofill works normal. I use the latest Android beta 8.11.6.

Also see Reddit: https://www.reddit.com/r/1Password/comments/1mmpqjd/device_check_when_selecting_password/

Best answer by 1P_Dave

Hello Former Member! 👋

I'm sorry that you're seeing an unexpected prompt when trying to autofill on your Android device. This is indeed a prompt from 1Password and our team is aware of the issue. Our development team is currently working on a fix for the issue that we hope to release in a future update soon.

For the time being, as you noted, the prompt can be dismissed by tapping the Back button in your system navigation buttons along the bottom of your screen (or the relevant gesture, if you are using gesture based system navigation).

-Dave

edit: Edited my reply to add more information about the issue.

!31759

1P_DaveAnswer

1Password Employee

Hello Former Member! 👋

I'm sorry that you're seeing an unexpected prompt when trying to autofill on your Android device. This is indeed a prompt from 1Password and our team is aware of the issue. Our development team is currently working on a fix for the issue that we hope to release in a future update soon.

For the time being, as you noted, the prompt can be dismissed by tapping the Back button in your system navigation buttons along the bottom of your screen (or the relevant gesture, if you are using gesture based system navigation).

-Dave

edit: Edited my reply to add more information about the issue.

!31759

megaroeny

I've been experiencing this too. Super annoying 🫠 Glad to a hear a fix is inbound!

S

sparksis

Dearest Google, please include this page when users search for the error:

Checking your device to unlock some accounts
require a quick security check to make sure your device meets their company requirements.
Skip and Continue to Other Accounts

Dearest forum members and moderators, I have googled this several times this week and have not come across this post until I manually searched for it here. While I apologize for the spam, please do not delete this comment until / unless the words appear elsewhere, such that it appears in google search results.

Dearest developers and UX designers, please include your logo and trade mark on this page. The typo on the second line is embarrassing and genuinely made me question if another app had take over as my password manager through some malicious means. Please refer to https://www.grammarly.com/blog/punctuation-capitalization/capitalization-rules

0

0Bit1Bit

Hear, hear.

When this issue started last week (signing into a website via Firefox), initially I thought it was from my company's Microsoft Authenticator app. After the third time the message popped-up did I suspect it was 1Password, since screenshots with that app is 'not allowed' by default (when I tried taking one). I flipped the screenshot capture button in 1Password to Allow and was prepared for the next time the message popped-up (a day or 5/6 1Password sign-in prompts later I got the pop-up, several mins ago actually). I snapped the screenshot just to confirm my suspicions that it was indeed a 1Password dialog.

sparksis' suggestions are spot on. I'm assuming this bug was never supposed to happen, so there's no 1Password icon considered/implemented.

I'll post the exact 1Password message here, perhaps search engines will index it soon enough so others will find this forum post.

Checking your device to unlock some accounts
require a quick security check to make sure your device meets their company requirements.

1P_Dave

1Password Employee

@0Bit1Bit

I'm sorry for the confusion. Our team is working to release a fix as soon as possible to prevent the message from appearing incorrectly in the future.

-Dave

1P_Dave

1Password Employee

@sparksis and @megaroeny

I'm sorry for the disruption. Our developers have identified the cause of the unexpected prompt in 1Password for Android and the team is working on releasing a fix as soon as possible.

-Dave

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