Chrome Extension Keeps Asking for Password

Hello @wolfman5, thanks for reaching out. I'm sorry to hear about the trouble you're having with the 1Password extension.

Based on what you shared, it sounds like the 1Password extension in Chrome is having troubling connecting to the 1Password desktop app since it's asking you to enter your account password into the 1Password extension. Unless you use the 1Password extension with https://support.1password.com/connect-1password-browser-app/ turned off.

I recommend sending an email to mailto:support+forum@1Password.com so that our support team can help you.

With your email please include:

• A link to this thread: https://1password.community/discussion/144607/
• Your forum username: wolfman5
• A diagnostics and console log report:
• First, please recreate the issue you're experiencing.
• Then save a console log for 1Password in the browser using the steps here -> https://support.1password.com/cs/extension-console-log/.
• Lastly, generate a diagnostic report from the 1Password app (desktop app) using the steps here -> https://support.1password.com/diagnostics/.
• Attach both files in your email.

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

We look forward to assisting you further.

-Evon