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dribnus
October 6, 2022
Question

Chrome extension not working properly since last update

If I go to a page that has a saved password and try to fill it, 1PW locks every time on most all sites.



1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

3 replies

steph_giles
1Password Employee
1Password Employee
October 7, 2022

Hey @dribnus,

This doesn't seem quite right. Can you give the below steps a try to see if it improves the behaviour:

  1. Right click on the 1Password icon in your browser toolbar and choose 'Settings'.
  2. Disable the setting that says 'Integrate with 1Password app'.
  3. Wait a few moments and re enable this setting.
  4. Test to see if things are working as expected.

Let us know how you get on!

dribnus
dribnusAuthor
October 7, 2022

Support has been able to duplicate the issue, so they are working on it. It only does it on the Beta version.

1P_Tommy
1Password Employee
1Password Employee
October 7, 2022

Let us know if you need us. Have a great weekend.

ref: IXM-79437-453