Chrome Extension Offline

Forum|Forum|2 years ago
September 27, 2023
3 replies
1816 views

I just signed up for 1password to evaluate ( converting from LastPass to 1password or something else, we shall see).

Almost immediately Chrome extension started being offline. I am at the same time logged on into native Mac app on the same computer without any issues.

This makes the extension pretty much unuseable.
Help?

1Password Version: 8.10.16
Extension Version: 2.15.1
OS Version: MacOs Ventura 13.4
Browser: Chrome

Browser Extension

L

LydiaH1P

1Password Employee

@gcivil I apologise for the trouble you are having with 1Password in Chrome. It sounds like there might be an issue with the extension syncing to our server.

Could you try the following and see if it helps?

Right click the 1Password icon in your browser toolbar and choose Settings.
Under General, disable "Integrate with 1Password app".
Under Accounts & Vaults, sign out of your account.
Sign back into your account.
Go back to General, and re-enable "Integrate with 1Password app".

A

Anonymous

I restarted everything and the problem disappeared

1P_Dave

1Password Employee

@gcivil

I'm happy that restarting resolved the issue for you. 🙂

-Dave

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