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V
vidario
June 1, 2023
Question

Chrome - Problems connecting

  • June 1, 2023
  • 13 replies
  • 4063 views

Since today when I open chrome I am asked for the master password even though the 1password app is already unlocked (it also says "Chrome has an update available. Restart Chrome to install the update and reconnect with 1password").
In the browser settings under the switch "Integrate with 1password app" (which is activated) it says:"Problems connecting. Please ensure the 1password app is unlocked".
In the app the flag "connect with 1password in the browser" is activated.
What can I check?

Thanks

Windows 11
Browser extension version: 2.11.0
1password version: 1Password for Windows 8.10.8 (81008002)

13 replies

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steph_giles
steph_giles
1Password Employee
June 30, 2023

Hey @guicosta,

Are you still having trouble with 1Password connecting with your browser?

Let us know if we can help at all!

A
Anonymous
June 30, 2023

I'm not, thank you for following up @steph_giles! I don't know what I did, but after a few days it just started working. All browser profiles are now connected to the desktop app properly.

steph_giles
steph_giles
1Password Employee
June 30, 2023

Thank you for the update @guicosta, let us know if there's anything else we can help with at all.

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