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January 27, 2026
Question

Collection resets randomly in 1Password for Android

  • January 27, 2026
  • 2 replies
  • 58 views

On Android it does happen most of the time, but not always. I have selected a collection. Whenever I have to enter my account password to the-login to 1P, and often also after the automatic locking of the app, the whole account is selected instead of my previously chosen collection.

The steps are mainly

  1. Open the 1P app
  2. Select the collection
  3. Leave the phone alone for some time, e.g. some minutes or hours
  4. Open and unlock the app again
  5. The collection is not selected anymore

2 replies

1P_Dave
1Password Employee
March 13, 2026

@jensb 

I'm sorry for the delay in replying. The next time that you see your collection reset in 1Password for Android, I'd like to ask you to create and share a 1Password diagnostics report from your Android device:

Send a diagnostics report (Android)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/1password-for-mac-reopens-to-the-default-collection-or-all-accounts/151186
  • Your forum username: jensb


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave

jensbAuthor
April 13, 2026

Forgot to post the ID here. It is: 562311