Connect with the desktop app lost when using Zen Browser

I've been using it and haven't had any problems with Zen. It might be worth testing if something is causing it.

Hello @abj0028! 👋

I'm sorry that you're running into issues with 1Password in Zen Browser. While Zen Browser isn't a supported browser, the team and I will help as much as possible. To start with, so that I can better understand the situation, can you tell me the following: 

1. Do you see the same issue in a supported browser? Specifically, can you try to reproduce the issue in Firefox? 
2. When the issue occurs, how do you know that the connection with the desktop app is lost? What specific symptoms are you using?
3. When the issue occurs, if you right-click on the extension icon in your toolbar and click Settings, do you see "Integration status: Connected" or something else? 

I look forward to hearing from you.

-Dave

Hello, I am not OP, but I am having the same issue on Windows 11.

1. This is only happening with Zen Browser (I use Firefox almost exclusively)
2. I know b/c the passwords will not be auto-filled and I have to unlock the vault on the extension using my master password instead of using Windows Hello or leveraging my already-unlocked 1Password application.
3. Integration Status: Connection Problem

I just implemented this solution. I don’t k now if it will break when I update:

1. I opened the 1Password app
2. I went to Settings → Browser
3. I manually connected Zen (C:\Program Files\Zen Browser\zen.exe)

Hi ​@jdevvyjones, thanks for reaching out! I’m glad to hear that adding Zen to the additional browsers list in the desktop app has helped for now.

If the issue returns after you update, let us know, and we’ll be happy to investigate further.